Solutions
Eight modules, one file.
Each is switched on per company and each holds one part of the assistance lifecycle. They talk to each other through published facts, never by reaching into one another — which is why turning one off does not break the rest.
Case management
Every assistance case from the first call to closure — patient, trip, clinical picture, transport legs and one timeline that holds all of it.
ExploreGuarantees of payment
The letter the assistance business turns on — drafted, issued, sent to the hospital and measured against what actually gets billed.
ExploreClaims
The financial file for a case: collection, scrubbing, audit, adjudication — with an appeal path that keeps the history attached.
ExploreSettlements & EOB
The disbursement and the closing statement — four-eyes approval, exactly one payee, and totals frozen at issue.
ExploreReimbursements
The traveller already paid. Receipts as lines, adjudication line by line, and a reason required on every reduction.
ExploreWorkforce & attendance
Rosters, shifts, attendance, leave, on-call rotas and handover — the operational half of running a desk that never closes.
ExploreCommunications
Connect the company mailbox: arriving mail is filed against the case, and replies go out of the same address.
ExploreReporting
Case volume, monthly opened and closed, coordinator performance and the financial position — every query scoped to your company.
Explore
See it against one of your own files.
The fastest way to judge CareTrack is to walk a real case through it — intake, guarantee, charges, adjudication, settlement, statement. Bring one and we will do exactly that.
Or email contact@sthiramtechnologies.com